Privacy Policy
Effective Date: 10/9/2026
Grace Tower Multiservices LLC (“Company,” “we,” “us,” or “our”) provides the following policy so customers understand how our services, orders, payments, and communications are handled.
Information We Collect
We may collect your name, business name, address, telephone number, email address, order information, quote requests, payment-related information, submitted artwork and documents, and technical information such as IP address, browser, device, pages visited, and cookies.
How We Use Information
- Respond to inquiries, quotes, orders, appointments, and customer-service requests.
- Prepare estimates, invoices, proofs, and projects.
- Process payments and arrange production, shipping, or delivery.
- Improve our website and services and prevent fraud or misuse.
- Comply with legal, accounting, and business obligations.
Information Sharing
We do not sell personal information. We may share information that is necessary with payment processors, shipping companies, printers, designers, hosting providers, technology providers, professional advisers, or legal authorities when required by law.
Payments
Payments made through the website are processed using the payment methods and third-party providers available during checkout, such as Stripe, PayPal, or other enabled options. For certain customized projects, payment through Zelle may be accepted only by prior arrangement and direct confirmation from the Company. We may retain the sender’s name, amount, date, confirmation number, and related order information for accounting, customer service, fraud prevention, and legal purposes. We do not generally store complete credit-card numbers on our own systems.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to maintain functionality, understand traffic, improve performance, and remember preferences. Browser settings may be used to limit cookies, although some website functions may be affected.
Customer-Submitted Content
By submitting photographs, logos, artwork, documents, or other materials, you confirm that you have the right to use them and authorize us to use them only as reasonably necessary to provide the requested service. We are not responsible for copyright, trademark, or other rights violations arising from materials supplied by the customer.
Security and Retention
We use reasonable safeguards to protect personal information, but no electronic transmission or storage method is completely secure. We may retain information as reasonably necessary to complete transactions, maintain records, resolve disputes, comply with law, and protect our rights.
Children and Third-Party Websites
Our website is not directed toward children under 13, and we do not knowingly collect their personal information. Links to third-party websites are governed by those websites’ own privacy policies.
Privacy Requests and Updates
You may contact us to request access, correction, or deletion of certain information, subject to legal and business-record requirements. We may update this policy by posting a revised version with a new effective date.
Contact
Grace Tower Multiservices LLC
Email: info@gracetowerprints.com
